Privacy Policy
At Rovams, we are committed to maintaining the trust and confidence of our visitors and customers. This Privacy Policy explains how we collect, use, protect, and disclose your Personally Identifiable Information (PII) when you visit or make a purchase from our website.
1. Information We Collect
We collect information to provide you with a smooth shopping experience and to securely fulfill your orders.
Information You Provide When you place an order, create an account, or contact our customer support at info@rovams.com, we may collect personal details such as:
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Name and Email address
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Shipping and billing address
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Payment-related information
Automated Information When you browse our website, we automatically receive certain information such as your IP address, device and browser information, and interaction data through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
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Order Fulfillment: To process payments, arrange shipping from our global hubs, and send tracking updates.
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Customer Experience: To personalize your experience and improve our curated home offerings.
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Security & Fraud Prevention: To protect against unauthorized transactions and abuse.
3. Data Protection & Security
Your data security is our priority.
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Encryption: All sensitive payment information is transmitted using Secure Socket Layer (SSL) technology and encrypted by our payment gateway provider.
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No Card Storage: Rovams does not store your credit or debit card details on our servers after a transaction is completed.
4. Third-Party Disclosure & Advertising
We do not sell, trade, or transfer your PII to outside parties for their independent use, except for trusted partners who help us conduct our business.
Advertising & Marketing Partners We allow certain third-party partners to place cookies, pixels, or similar technologies on our site to help deliver relevant advertisements. These partners include:
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AppLovin (Axon): https://legal.applovin.com/privacy
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Meta (Facebook / Instagram): https://www.facebook.com/privacy/policy
Information collected by these partners is governed by their own privacy policies. You may opt out of targeted advertising by adjusting your browser settings or visiting the links above.
5. Cookies Policy
We use cookies for:
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Strictly Necessary Cookies: Required for shopping cart and checkout functionality.
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Marketing Cookies: Used by partners such as AppLovin (Axon) and Meta to show relevant advertisements based on your interests. For a detailed list of cookies used by our platform, please visit Shopify's Cookie Policy.
6. Singapore Personal Data Protection Act (PDPA)
- Users may browse our website on an anonymous basis, without providing personal data.Personal Data Protection Commission Singapore
- Any changes to this privacy policy will be posted prominently on this page in advance.
- We respect user privacy preferences and will refrain from non-essential tracking where browser privacy settings or opt-out mechanisms are enabled.
- We do not send marketing communications to telephone numbers registered on Singapore’s national Do Not Call (DNC) Registry, unless we have obtained clear, written consent.Personal Data Protection Commission Singapore
- Users may request access to, correction of, or withdrawal of consent for their personal data by contacting us at: info@rovams.com
7. Fair Information Practices
In the unlikely event of a data breach, we will notify affected users via email and post a notice on our website within 7 business days.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@rovams.com